Quality of Service
We guarantee that all services, including shoe shining, cleaning, conditioning, repairs, and restorations, will be performed by skilled professionals using the best products available. If you are not fully satisfied with our work, please let us know, and we will make it right.

Timely Service
Watkins Shoe Shine and Restoration strives to complete all services in a timely manner. While most shoe shine services take approximately 15–30 minutes, more extensive repairs or restorations may require additional time. If a delay occurs, we will notify you and provide an updated completion time.

Pricing Transparency
We believe in fair and transparent pricing for all our services. All prices are clearly listed on our website, and any additional fees, such as for repairs or custom services, will be communicated before service begins. There are no hidden costs.

Product Use
We use only high-quality, eco-friendly products in all of our shoe care services. Our products are carefully selected to ensure that they are safe for your shoes and the environment. If you have any specific preferences regarding products used, please inform us at the time of service.

Pick-Up & Delivery Service
For customers who use our pick-up and delivery service, we aim to provide a convenient and reliable experience. Please ensure that your shoes are ready for collection at the scheduled time. Delivery will occur within the agreed-upon timeframe. Any delays or changes will be communicated promptly.

Customer Satisfaction
Your satisfaction is our top priority. If for any reason you are not satisfied with the service provided, please contact us within 48 hours, and we will address your concerns. We are committed to making sure you are happy with the final result.

Cancellations & Modifications
If you need to cancel or modify an appointment, please provide at least 24 hours’ notice. This allows us to accommodate other customers and maintain a smooth operation.

Privacy Policy
We respect your privacy and will not share your personal information with third parties without your consent. Any data collected on this website is used solely for the purpose of fulfilling your service orders and improving our services.